Returns & Exchanges
At BEAUEYE (US), we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on unused products in their original packaging.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the unused items in their original boxes and include the return authorization slip provided via email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing